Returns & Exchange
We appreciate your business and aim to provide 100% customers service!
We will happily exchange and refund on any unopened item within 28 days of purchase.
The Belly Band is a registered TGA medical device, and can be worn against the skin and used in the hospital on post-operative wounds, making them a personal hygiene product (similar to underwear or dressings ect).
Our policy is compliant with ACCC and follows standard industry practice, this is to honour our customers rights as consumers while meeting mandatory health and safety regulations.
Please choose carefully as we do not wish to disappoint anyone with refusing a refund.
Read our full refund policy
If have any questions contact customer support.
* In the event that your garment has a manufacturing fault please contact us asap and we will organise a replacement.
Please check the size of the garment on the packaging before opening, if you have made a mistake or our team have sent the incorrect item, please contact us and we can organise a size exchange for you asap.
Please ensure that you have followed the return policy guidelines as we do not wish to refuse a refund for opened items.
Please include original receipt and we recommend using a tracking service to ensure we receive your parcel.
Once your return is received and inspected and approved refunds will be processed and deposited into the original method of payment, less any shipping and restocking fee within a 3 business day.
Return Shipping & Restocking Fee:
- Belly Bands will cover return shipping charges for any Damaged, faulty or wrong items sent to the customer.
- Customer will be responsible to ship the item back to Belly Bands for size exchange or change of mind refunds.
- Change of mind purchases will incur a $9.95 restocking fee and less any original shipping cost excluding Free Shipping.
All Australian and International orders are to be returned to:
Belly Bands Returns
Shop 2, 354 Mons Rd
Forest Glen, QLD
We are committed to 100% customer service so please contact us before returning an item and one of our helpful staff will guide you through the process.